FAQs

Range of Career Guidance Services

Career Counselling

Our accredited Career Counsellors specialise in supporting students and parents with tailored advice on career and further study options. Our services range from general career guidance to study planning, subject and course selection and the preparation of university applications.

Career Coaching

Our highly qualified and experienced Career Coaches can provide specific guidance on a broad range of vocations and professions. Within our coaching team, we have HR Professionals, Organisational Psychologists and experienced Executives from multiple professional and vocational disciplines, to provide either specific career advice or transition support. Our services include one on one coaching, career transition management and job search preparation.

Career Counsellors are generally targeted to students and provide services that help people make occupational and study decisions, find career information, plan and manage their careers and plan career transition. They assist individuals and organisations to prepare for their futures by making informed decisions about career and workforce development. Career Counsellors adhere to the Professional Standards Framework and a Code of Practice underpinned by CICA.

Career Coaches have deep industry based experience and provide thought-provoking guidance to support and inspires clients to maximise their personal and professional potential, often unlocking previously untapped sources of imagination, productivity and leadership. Career Coaches work with individuals to identify career goals, develop a strategy with action steps to reach your goals.

Location

We offer appointments to meet with our Counsellors and Coaches at the Career Ahead offices in Brighton. By agreement appointments can also be arranged at a location of mutual convenience in or around the Melbourne CBD.

For clients located outside of Melbourne, in regional areas or interstate, we offer coaching using Zoom technology or by telephone.

Coach or Counsellor Allocation

Our Counsellors are available for booking through our website. Select your preferred Counsellor and preferred time to make a booking. All Career Coaches need to be booked by phone on +61 3 9645 5545 or by making an online enquiry. Your Career Coach will be allocated based on your individual requirements and alignment to the Coach’s area of expertise.

What do I need to bring to my first session?

Please bring along your last school report, school subject offerings, career guidance assessment and a list of questions to clarify with your counsellor.

Please bring along your current resume and be prepared to have your LinkedIn profile reviewed. If you have completed psychometric assessment, please bring copies of results. Be ready to discuss your specific career and employment goals, obstacles and challenges.

Parents

If the child feels comfortable, parents and guardians are welcome to attend the session.

Bookings & Cancellations

Booking for many services can made online using the booking button next to your preferred service. For some services bookings can be made by phone on +61 3 9645 5545 or by using the enquiry link against the service of interest.

Changes to bookings can be made by phone on +61 3 9645 5545 in line with our terms and conditions.

Cancellation to bookings can be made by phone on +61 3 9645 5545 in line with our terms and conditions.

Please contact us on +61 3 9645 5545 or at info@careerahead.com.au for further information on availability.
Yes, by arrangement. Please contact us on +61 3 9645 5545 or at info@careerahead.com.au to discuss your needs and how we can work best with you.

Payments

Payments are made online following booking a service. You can follow the payment link in the booking process or for services booked by phone, you will be sent a payment link.

Yes, payment is made prior to booking confirmation.

In line with our terms and conditions, 48 hours’ notice is required to cancel or reschedule a session. Should you cancel or reschedule a session without providing the required notice, under certain circumstances, we will allow one reschedule at a new time convenient to the appointed Counsellor or Coach. Terms & Conditions